FAQ

What is your return policy?
We want you to be 100% happy with your purchase. You can return an item for a store credit within 30 days of your shipping confirmation. Returns must be in their original condition, unwashed and unworn with the tags on. Sorry, we do not offer exchanges.

You are responsible for the fees incurred for returning a product unless Wrenwood & Co. have made a mistake in shipping or your product is defective.

Please email us at hello@wrenwoodco.com to return a product.

 

Can I see a size chart?
We find our t-shirts fit smaller. Please reference the sizing chart below.

Youth Small Fits 5-7 years
Youth Medium Fits 8-10 years
Youth Large Fits 10-12 years

 

Can you tell me more about your products?
Wrenwood & Co. tees are proudly designed and printed in British Columbia, Canada. The bright and playful tees are designed to be unisex. It fits like a well-loved favourite, featuring a crew neck, short sleeves and superior Airlume combed and ring-spun cotton.

 

How do I care for my product?
Machine wash warm, inside out, with like colours. Use only non-chlorine bleach. Tumble dry low. Medium Iron. Do not dry clean. Do not iron the character. 

 

Can I cancel my order?
Please keep in mind that we are a small company working hard to fulfill and ship your orders as efficiently as possible. Therefore, we cannot change or cancel an order once it has entered the shipping process. 

 

Do you ship outside of Canada?
Yes! We are very excited to offer shipping to Canada as well as the USA.

 

How long do orders take?
Please allow 3-5 business days for your order to be processed. Shipping times are dependent on the shipping method you select.

 

What are your shipping methods?

We understand that shipping fees are a pain, so we have worked hard to provide you with reasonable options.

Shopping in Canada?

For our Canadian customers, at check-out you will be provided with two shipping options, both handled through Canada Post:

1) Untracked Small Parcel: With this option you will NOT be provided with a tracking number and shipping times can vary.

Buy 1 Shirt $6
Buy 2 Shirts $8
Buy 3 Shirts $10
Buy 4 Shirts $12
Buy 5 or more shirts $15


2) Tracked Shipping: With this option you will be provided with a tracking number and a guaranteed shipping time of 3-9 business days.

Buy 1 Shirt  $12
Buy 2 Shirts $14
Buy 3 Shirts $16
Buy 4 Shirts $18
Buy 5 of more shirts $20


Shopping in the US?

All shipping to the US ships with US Postal Service as a tracked shipping and usually arrive in 7-9 days.

Buy 1 Shirt  $15
Buy 2 Shirts $17
Buy 3 Shirts $19
Buy 4 Shirts $25


For other shipping options, please feel free to contact us!

 

What is the currency shown in your website?
Our current pricing is set in Canadian funds excluding taxes and shipping (these are added at checkout).